Privacy Policy

Overview
  • Ownership and IP: You retain all ownership and IP of your data and derivatives from your data. It is further understood that any and all data generated by you in using the service shall be the exclusive ownership of yourself and no license is granted to us under such data and IP generated through such data (including derivatives). Such data shall be kept confidential by us. Only you can file patents and / or seek broad IP protection with respect to such data.

  • Your data doesn’t leave our cloud: We will never send your data to external servers, sell your data, or train models using your data.

  • Confidential data: We are committed to protecting your data and will work with you to establish a CDA or NDA to ensure its confidentiality.

Welcome to Tamarind Bio Inc.

Tamarind Bio Inc. (“us”, “we”, or “our”) operates https://www.tamarind.bio/ and https://app.tamarind.bio/ (hereinafter referred to as “Service”). Our Privacy Policy governs your visit to Service, and explains how we collect, safeguard and disclose information that results from your use of our Service.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Definitions

CONFIDENTIAL DATA: Data proprietary to your company including: biological data such as sequences and structures, model outputs and results, and your configured proprietary pipelines and fine-tuned models.

PERSONAL DATA: Data about a living individual who can be identified from those data.

USAGE DATA: Data collected automatically, such as duration of page visits.

COOKIES: Small files stored on your device (computer or mobile device).

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Confidential Data

We may collect and process confidential data that you provide while using our Service (“Confidential Data”) to facilitate the running of our models and analysis. This may include proprietary information, trade secrets, or other sensitive data critical to your operations.

We are fully committed to protecting the confidentiality and integrity of your data. You retain complete ownership and intellectual property (IP) rights over all data you share with us, as well as any derivatives generated from it. Your Confidential Data is securely stored within our cloud infrastructure and will never be sent to external servers, sold, or used for purposes such as training machine learning models.

To reinforce this commitment, we are ready to collaborate with you in executing a Confidential Disclosure Agreement (CDA) or Non-Disclosure Agreement (NDA) tailored to your needs. These agreements provide an additional layer of assurance that your data will remain protected, secure, and used strictly in accordance with your expectations.

We understand confidentiality is of the utmost importance to your team and handle confidential data with enterprise-grade security. We are happy to discuss with your IT team about the details of our infrastructure and implementation.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at info@tamarind.bio.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Other Data

While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, non-disclosure agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.

Use of Data

Tamarind Bio Inc. uses the collected data for various purposes:

  • To provide and maintain our Service;
  • To notify you about changes to our Service;
  • To allow you to participate in interactive features of our Service when you choose to do so;
  • To provide customer support;
  • To gather analysis or valuable information so that we can improve our Service;
  • To monitor the usage of our Service;
  • To detect, prevent and address technical issues;
  • To fulfill any other purpose for which you provide it;
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • To provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
  • In any other way we may describe when you provide the information;
  • For any other purpose with your consent.
Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Tamarind Bio Inc. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities. If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

We may disclose your information also:

  • to third parties we use to support our business (see Service Providers below);
  • to fulfill the purpose for which you provide it;
  • for any other purpose disclosed by us when you provide the information;
  • with your consent in any other cases;
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others
Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Google Cloud Platform (GCP) is Google's comprehensive cloud computing platform, providing scalable infrastructure, data analytics, machine learning, and developer tools to help businesses build and deploy applications globally. Privacy policy
  • Microsoft Azure is Microsoft's comprehensive cloud ecosystem, offering on-demand compute, storage, and database services tightly integrated with tools like Active Directory and GitHub. It empowers enterprises to build, deploy, and monitor applications at global scale, backed by extensive security controls and compliance certifications. Privacy policy
  • AWS provides a broad suite of cloud services enabling organizations to architect resilient, cost-optimized applications worldwide. Its pay-as-you-go model and shared responsibility framework help maintain high availability, robust security, and industry-standard compliance across every layer of the stack. Privacy policy
  • Crusoe is a compute cloud provider specializing in sustainable computing solutions, offering high-performance computing resources with a focus on energy efficiency and environmental responsibility. Privacy policy
  • E2B provides secure cloud sandboxes for development and testing environments, enabling isolated and controlled computing environments for safe application development and deployment. Privacy policy
  • Cedana offers migration services for GPU workloads, providing seamless and efficient transfer of compute-intensive tasks across different cloud environments and infrastructure. Privacy policy
  • Modal is a serverless cloud platform that enables developers to run code without managing infrastructure, providing automatic scaling and pay-per-use computing resources. Privacy policy
  • PostHog is an open-source product analytics platform built for modern enterprises, offering comprehensive tools to track user behavior and drive product success. Privacy policy
  • GitHub is a development platform for hosting and reviewing code, managing projects, and collaborating on software creation. Privacy policy
  • Vercel is a cloud platform optimized for developers, enabling seamless deployment, preview environments, and automatic scaling of modern web applications. Privacy policy
  • Front is a customer communication hub that helps teams manage customer support requests, emails, and conversations in one unified platform, enabling efficient customer service and support management. Privacy policy
  • Grafana is an open-source analytics and monitoring platform that provides visualization, alerting, and metrics analysis capabilities for infrastructure and application monitoring. Privacy policy
  • Datadog is a monitoring and analytics platform for cloud-scale applications, providing comprehensive observability through infrastructure monitoring, application performance monitoring, and log management. Privacy policy
  • ClickHouse is an open-source column-oriented database management system designed for real-time analytical data processing, enabling fast queries on large datasets. Privacy policy

Our Service may contain links to other sites that are not operated by us, including tools and their papers/code. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal and Confidential Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. – See more at https://eur-lex.europa.eu/eli/reg/2016/679/oj

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at info@tamarind.bio. In certain circumstances, you have the following data protection rights:

  • To provide and maintain our Service;
  • To notify you about changes to our Service;
  • To allow you to participate in interactive features of our Service when you choose to do so;
  • To provide customer support;
  • To gather analysis or valuable information so that we can improve our Service;
  • To monitor the usage of our Service;
  • To detect, prevent and address technical issues;
  • To fulfill any other purpose for which you provide it;
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • To provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
  • In any other way we may describe when you provide the information;
  • For any other purpose with your consent.

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not be able to provide Service without some necessary data. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Children's Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”). We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@tamarind.bio.